Policy Servicing

Every stage of the policy lifecycle, handled with precision

Seven core capabilities — each designed to reduce administrative burden while increasing visibility into portfolio performance, for portfolios of any size.

Life Expectancy Reports

Order, track, and receive LE reports from leading providers — fully integrated and securely stored within your policy record.

  • Ordering and tracking across multiple LE providers
  • Secure, centralized storage tied to each policy
  • Full visibility into report status and history

Premium Payment Management & Verification of Coverage

Never miss a payment. Our team handles scheduling, tracking, and VOC confirmations to ensure continuous coverage.

  • Scheduled premium tracking and payment coordination
  • Routine verification-of-coverage confirmations
  • Early notification of any lapse risk

Insured & Mortality Tracking

Real-time monitoring of insured status, with notifications and reporting as circumstances change.

  • Ongoing insured status monitoring
  • Timely notifications on status changes
  • Reporting built for portfolio-level oversight

Claims Processing & Tracking

End-to-end lifecycle management from filing to payout, tracked at every stage.

  • Claims filing coordination and documentation
  • Stage-by-stage tracking through payout
  • Clear reporting to stakeholders throughout

Medical Records Acquisition

HIPAA-compliant retrieval, integrated directly into our digital servicing portal.

  • HIPAA-compliant records requests and handling
  • Secure storage integrated with the policy record
  • Reduced administrative back-and-forth

Digital Servicing Portal

24/7 secure access to documents, dashboards, and portfolio updates, whenever stakeholders need them.

  • Secure, always-on access to policy documents
  • Portfolio dashboards and status at a glance
  • Reduced reliance on manual status requests

Portfolio Reporting & Optimization

Ongoing mortality forecasting and premium analysis, tailored to your specific portfolio, to support better-informed decisions.

  • Portfolio-level reporting for stakeholders and oversight
  • Forecasting analysis to support optimization decisions

Why Choose Settlement Services

Built for scale, without losing the personal relationship

$10B+ in transactions supported
Licensed in 36 states, with servicing experience across policy types.
Two decades of expertise
More than 20 years of dedicated life settlement servicing experience.
Encrypted infrastructure
Technology built around securing sensitive policyholder data.
White-label flexibility
Servicing capacity that can operate under your own brand.

Our Process

Onboarding through optimization

01

Onboarding

Policies and records are captured, verified, and loaded into the servicing platform.

02

Servicing

Premiums, VOCs, and records acquisition are managed on an ongoing basis.

03

Monitoring & Reporting

Mortality tracking and reporting keep stakeholders continuously informed.

04

Optimization

Ongoing analysis surfaces opportunities to improve portfolio outcomes.

Built For

Individual Investors, Life Settlement Providers, Institutional Investors, Portfolio Managers, Trustees & Administrators, and Family Offices & Private Funds

Whatever your role in a managed portfolio, our servicing model adapts to the scale and structure of your holdings. See Who We Serve for details by audience.

Ready to put these capabilities to work for your portfolio?